Writing two sides of one transaction

Writing two sides of one transaction


            Writing two sides of one transaction

Microcopy challenges and solutions for products serving diverse segmentsWe talk a lot about developing a strong voice and expressing it consistently; writing content that addresses our users pain and terminology that resonates and garners trust. But whats a UX writer to do when we must connect with two very different audiences?In fintech, this comes up a lot, because when a financial transaction ...

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Original article from UX Collective - Medium updated 2/17/2020